In offices, the complexity of the environment grows in proportion to the incorporation of technology, and this furthermore contributes to the increase in specialised settings, inclusive or otherwise. People can perform their tasks from home or remotely, so the work has transcended beyond the walls of the factory or office, in an unprecedented way. In this situation, I think the urgency is to focalise our role versus that of technology — how our humanity is facing or confronting limitations, especially in having to deal with our enormous new capabilities. We need to find a harmony between the great technological inertia that conditions our need to control and our very nature as human beings. The timing of these two concepts will contribute greatly to the improvement of work environments and quality of life, and there will be better results at all levels. How can design brands best understand the needs of the workforce? By dismantling the complexity of work environments and facilitating the way people unleash their daily passions. We can take the individual as a yardstick with which to project a working habitat containing measured, useful objects. Designers can innovate and endorse the new issues: watching, listening, and taking due distance, in order to suggest possible solutions to new demands. Our activity as designers is basically de ned by the word empathy. In terms of dynamics and interactions, the level of complexity will only increase, and this creates ‘vibration’ and ‘noise’ in our environment. Personally, I think we should move towards a more ‘quiet’ and ‘silent’ landscape, increasing the level of comfort.
Designing the emphatic office
A Manifesto by Manel Molina